Frequently Asked Questions
Q: When should I start shopping for my wedding dress?
A: 1 year before your wedding date to allow for manufacturing, shipping and alterations.
Q: How long does it take for my dress to arrive?
A: 6 to 8 months.
Q: How long does it take for my bridesmaids dresses to arrive?
A: 4-6 months.
Q: Why does it take 6-8 months for my dress to arrive?
A: Dresses are made once we place the order which can take time.
Q: What designers do you carry?
A: Bridal - Maggie Sottero, Essense of Australia and Mori Lee.
Bridesmaids - Mori Lee, Dessy, Gather and Gown.
Q: What if I find the same dress somewhere cheaper?
A: We offer to price match other authorized retailers but need to include exchange rates, duty and taxes.
Q: How long is my bridal appointment scheduled for?
A: We schedule appointments for an hour and a half. By that time you are ready to regroup and you are welcome to book another appointment.
Q: Do you offer after hours appointments?
A: We are open Tuesday to Saturday from 11:00am to 5:00pm but we do offer evening appointments upon request.
Q: Do I need to schedule an appointment to view and try on bridal gowns?
A: It’s not always needed, but we do book up quickly so in order to ensure a consultant and change room we do recommend it. Please note that we keep most of our gowns in a separate area so you will not be able to access them without a consultant.
Q: What is the price range on your wedding dresses?
A: $950 to $2600. The average is $1600 to $1800.